Frequently asked questions
If the answer you need isn't here, get in touch — we'd rather you asked.
- What is Umbrella+ for?
- Keeping every insurance policy you hold in one place, so that when something happens you already know what you're covered for.
- Who can see my policies?
- Only you, unless you approve a connection. Approving one shows the policy overview; you can separately choose whether they also see full documents.
- What's the difference between the two access levels?
- Policy overview shows insurer, cover type and status. Full documents adds the detailed figures and the files themselves. The second always requires the first.
- Can I take access back?
- Yes, at any moment, without giving a reason. The change takes effect straight away.
- Does Umbrella+ sell insurance?
- No. We don't underwrite, sell or administer policies, and we don't earn commission on the cover you hold.
- What is U+ Assistant?
- U+ Assistant is the assistant inside Umbrella+. It helps you make sense of your cover and points you to the next sensible step.